• Does iTracker360 work with Keap Pro, Keap Max, and Max Classic?

    Keap Pro, Max, and Classic all share the same backend database. You can test this by logging into your Keap account and viewing your users using the first URL below. Then view the second URL by adding your Application Name. The second URL is actually Keap Max Classic. As you…

  • API Key Not Working

    If your API Key is not working, then it’s most likely because you are using a Personal Access Token or Service Account Key, and NOT the Legacy API Key. The state of the API for Keap/Infusionsoft is a bit of a mess. There is a lot of history surrounding the…

  • Advanced Setting: First Landing Page URL

    This feature is specifically for tracking what the original interest of the person was when they landed on your site. Example: Someone lands on your page for the first time, lets say on www.yoursite.com/blog/how-to-teach-your-kid-to-read (First Landing Page URL) www.yoursite.com/about www.yoursite.com/blog/how-to-teach-your-kid-to-math www.yoursite.com/pricing www.yoursite.com/optin (New Lead Here) In the above example, the…

  • iTracker360 Setup: Thrive Leads

    If you are using Thrive Lead Forms on your website, you have two options to integrate the forms with Infusionsoft. You can use the HTML Code method or the API Connection method.  A long while back – we only supported the HTML code method. However; now you can use either…

  • Overwriting Tracking Fields / Preserving Tracking Data

    Imagine someone clicks on a link that has UTM data, then days later they come back through by clicking another link with different UTM data.  How do you track the original point of entry and also the last point of entry without losing data? yoursite.com/?utm_medium=adwords&utm_campaign=trial&utm_source=testing&green_cta.. then days later ..yoursite.com/?utm_medium=infusionsoft&utm_campaign=conversion&utm_source=email_click Here…

  • iTracker360 Setup: ScheduleOnce

    Note: You must have a ScheduleOnce professional account that allows you to create custom fields for this to work. Are you using ScheduleOnce to capture new leads and need to capture the LeadSource? iTracker360 has built-in support for that and should work as long as you have a ScheduleOnce account…

  • Stuck At “Waiting For Tracking Data”

    If you get stuck at this step, the video walk-through below will guide you through exactly what you need to do.  In a nutshell, we are just waiting for a lead to come through. If we detect that lead coming through, then this step is completed. If we do not…

  • Stuck on “Listening for iTracker360 Snippet”

    Are you stuck on this screen? This means that we have not detected a page load from a page that has our code running. Solution #1: Open an incognito window, go to the page you put the tracking code on. This should send a page view notification that we have…

  • Full Proof Way Of Testing iTracker360

    This is a full proof way of testing iTracker360. Here is a quick explanation of how to test it. Open an Incognito window Create a sample tracking URL with UTM parameters (or click a link from somewhere to generate a ‘referral’) Inspect the iTracker360 cookie by running this command in…